In today’s world, having a strong online presence is crucial for every business. One effective way to enhance your visibility is by creating and managing your business listing on Apple Maps. Apple Maps is a widely used navigation app on iOS devices. Having your business listed on the app can significantly help you reach potential customers who are looking for products or services in your area. In this blog, we’ll guide you through the process of setting up an Apple Maps listing for your business- answering frequently asked questions so you can streamline the process.
How Do I Claim My Business On Apple Maps?
The first step in establishing your presence on Apple Maps is to claim your business. Even if your company is already showing on Apple Maps, it’s important to claim it to ensure you have ownership and control over the information that’s displayed. Here are the steps you should follow to claim your business:
- Log-In To Apple Business Connect: Start by visiting the Apple Maps business connect resource online, which can be found here. You will need an Apple ID to log in. You can either use your existing ID or create a new one just for your business, as long as it’s connected to an Apple device.
- Search For Your Business: Once you log-in, be sure to check for your business in the search bar. If it’s already listed, your business’s name and location should appear. Click on it to claim it.
- Adding a New Business: If your business is not listed, simply follow the straight-forward steps outlined on the site. Add your business’s name, address, and phone number, then click on “Claim This Business.”
- Verify Ownership: The next, and most important aspect, is to follow the verification process. Continue reading for a more in-depth guide on how to verify.
How Do I Verify My Business on Apple Maps?
Verifying your business is a crucial step in the process of setting up your Apple Maps listing. It ensures that you are the rightful owner or representative of the business. Additionally, your listing must be verified in order to update important business information. To start, be sure to choose a verification method. Apple offers several methods for verification, including a phone call or an official business document.
If your business is not open yet (and does not have a phone number set up) be sure to choose the document option. This process can take longer compared to the phone call, but is the appropriate option for those still in the process of building their storefront. If you choose the phone call option, your business phone will receive a code. Enter this code on the Apple Business Connect website for instant verification. This provides full access to your account and profile, allowing you to add additional business details.
Can I Optimize My Apple Maps Profile?
You can absolutely optimize your Apple Maps profile in order to attract more customers and provide more accurate information. Apple Maps allows business owners to add their own high-resolution photos. Consider adding photos of the exterior of your business, interior, products, and services. Additionally, use the description section to provide comprehensive and concise information about your business. Specific your business categories that accurately describe what you do to ensure your listing appears in relevant searches. Lastly, make sure your contact information – phone, number, website and address, is always current and correct.
My Listing Is Showing As Closed: What Do I Do?
If you’ve followed all the steps outlined above and your listing is showing as “temporarily closed,” there are a few ways measures to follow to resolve this issue. To start, be sure to check your hours. Log-in to your Apple Business Connect account and verify that your profile is showing your correct hours of operation. If your hours are correct and your business is still showing as closed, you should check for duplicate listings. Sometimes, conflicting entries in duplicate listings can be responsible for the closed status.
If all else fails, try to reach out to Apple Support. Unfortunately, there is no direct phone number to contact support when it comes to Apple Maps issues. You can submit a claim on your Apple Business Connect account by clicking on your initials in the lower left corner and following the support steps. The best way to avoid any potential issues is to wait and claim your business once it’s open (or at least when you have a business phone number set up). The verification process through a document can lead to halted progress and an unwanted “closed” status if the business is not yet open to the public.
Opening a New Business? Contact Boston Web Marketing Today
When it comes to opening a new business, it can feel like the online responsibilities are endless. Setting up and managing a business listing on Apple Maps (and Google Maps) is a valuable tool for new businesses. Let the team at Boston Web Marketing handle your online efforts. We can manage your business’s online presence to ensure everything is ready to go before opening! Contact us today at 857-526-0096, or visit our website to learn more about our services and how we can help grow your business!