Why You Should Have Access To Your Website Hosting

If there is one thing that 2020 has made apparent is the importance of curating a digital presence. For businesses, having not only a website, but the proper social channels and listings are all vital to updating potential customers with changes to hours, services, and more. Many business owners have recently been launching new businesses to capitalize on different potential opportunities. If you have a business, you should have a website. And in order to have a website, you should understand hosting.

The Difference Between Website & Domain Hosting

If we flashback a few decades, the internet was once an area where only internet experts could effectively create and share websites. Nowadays there are dozens of services that help average people create and launch their websites. But this can come with a few downsides. Although these systems are convenient, the website owner loses some control when they do not understand or have access to their hosting. Let’s go over a few quick terms.

  • Domain Hosting: Your domain is the name of your website. To use a real-life example, you can think of your website’s domain as a physical address. Many businesses will buy a variety of domains and variants. Domains can be purchased through a variety of vendors.
  • Website Hosting: If domains are an address, website hosting is the actual building. Your website hosting company will place all of the files that make up your website on a server. You can use different vendors for your domain and website hosting, however, your domain will need to be pointed to your website. Simply put, when someone types in your web address (your domain), their computer will fetch the files from your website hosting.
  • FTP: This acronym stands for File Transfer Protocol. As mentioned above, your website is comprised of hundreds of files that are located on a server managed by your website hosting. An FTP system allows a user to upload or download files (in essence, change the website). These files are written in programming languages.
  • CMS: A CMS stands for Content Management System. A CMS is designed to improve user experience. Instead of needing experience writing code, a CMS allows a regular person to make changes to their website. The most popular CMS is WordPress.

How To Manage & Protect Your Business Website

If you own a website, you want to have access to your domain hosting, website hosting, FTP accounts, and any CMS that you are using. This is important because, without access, you could lose control or ownership of your website. There are many small agencies and even large tech companies that will set everything up for you and manage your website. This is not a bad thing. However, a common horror story is that when a business decides to cancel services with a company, they lose their website because they never had access. Understanding the relationship of all of these accounts and having access to them can help protect your website.

What To Do If You Do Not Have Access

If you had a company build your website and they refuse to give you access or they will only give you partial access to your hosting, this may be a cause for concern. Whenever you begin a contract with either an agency or a digital company make sure to ask upfront about website access, get passwords, and test them. If you don’t have access and the party with access won’t grant it to you there are a few potential solutions. First, you can use online tools to see where your website is being hosted. In some cases, you can contact that hosting company and attempt to get access to your web hosting. If you have web hosting you can make a backup of all of the files that make up your website. Alternatively, if your website is hosted on a private server and you cannot get access, you may need to have your website rebuilt or migrated. Consider hiring another agency to handle this transfer.

Get Website Solutions From Boston Web Marketing

At Boston Web Marketing, we want to ensure that all of our clients have access to their proper accounts. Often, we handle website management for clients that prefer to have us fully handle website changes and edits. But, we still want to make sure that both our agency and our clients have the necessary access. Oftentimes we will help new clients gain access, download files, or rebuild their websites in the event that they have an issue with their hosting company or another agency. If you are worried about your website hosting, please contact our team to discuss the problem.

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